Last Updated: 6-Jun-23
HeartBidz is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, store, protect, and use the data we collect from users, as well as describes users' rights pertaining to their personal data. We adhere to international data protection regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By using our services, you consent to the collection and processing of your personal information as outlined in this Privacy Policy.
1. Data Collection and Usage
1.1 Personal Information
We may collect certain personally identifiable information ("Personal Information") from you when you use our website or services. This Personal Information may include but is not limited to:
- Name
- Email address
- Postal address
- Phone number
- Any other information you provide voluntarily
We collect Personal Information for the following purposes:
- To communicate with you regarding our services and provide customer support.
- To personalize and improve our website and services, making your experience more efficient and tailored to your interests.
- To process transactions and deliver any products or services you have requested.
- To comply with legal obligations — financial transactions and regulatory requirements.
1.2 Non-Personal Information
We may also collect non-personal information ("Traffic Data") automatically when you visit our website or use our services. This may include:
- IP address
- Device information
- Browser type
- Operating system
- Clickstream data
- Referring URL
- Date and time of visits
We use Google Analytics to collect and analyze Traffic Data to better understand our users' needs, improve our services, and enhance user experiences. Google Analytics may collect and store information according to its own privacy practices.
2. Data Storage and Protection
We store user data using reasonable administrative, technical, and physical security measures. These measures are designed to protect against unauthorized access, alteration, disclosure, or destruction of data. While we work to protect your personal information, we cannot guarantee the security of your data transmitted through our website or services.
3. User Rights
3.1 Data Access
You have the right to access your Personal Information, and we will provide you with a copy of your data upon request. To ensure your privacy and security, we may require you to verify your identity before granting access to your Personal Information.
3.2 Data Correction and Deletion
You have the right to correct any inaccurate or incomplete Personal Information we hold about you. You may also request the deletion of your Personal Information, which we will promptly anonymize or remove from our systems, except for instances where we are required to retain personal data by law.
3.3 Objection to Processing
If you object to the processing of your Personal Information for specific purposes outlined in this Privacy Policy, you may Contact Us to discuss your concerns. We will stop the processing unless we have legitimate reasons to continue or are required by law.
4. Data Security Measures
We implement technical and organizational measures to protect your Personal Information from unauthorized access, loss, misuse, alteration, or disclosure. These measures include but are not limited to:
- Encryption of data in transit using Secure Sockets Layer (SSL) technology.
- Regular review and updating of our security practices.
- Restricted access to Personal Information to authorized personnel only.
- Secure storage of Personal Information using industry-standard methods.
5. Third-Party Data Sharing
We do not sell, trade, or rent your Personal Information to third parties for their marketing purposes. However, we may share your information with third-party service providers that assist us in operating our business or providing you with the services you requested. These third-party service providers are obligated to use your personal data solely for the purpose of providing the requested services and in accordance with applicable privacy laws and regulations.
6. Changes to this Privacy Policy
We reserve the right to update and modify this Privacy Policy to reflect changes in applicable laws or our business practices. We encourage you to review this Privacy Policy periodically for any updates or changes. In case of significant updates, we may notify you by email or through our website.
7. Contact us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at info@loveallauction.com